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Validation errors for unsupported regex in forms

⏳ Rolling Out

Product: Jira Service Management

Announced30 Mar 2026
Rollout started30 Mar 2026
Rollout ended20 Apr 2026
SourceAtlassian blog ↗

Jira Service Management now displays an error flag in the form builder when a form contains regex patterns that are not supported by the RE2 engine. This change prevents saving forms with invalid patterns to ensure that your field validations work reliably for your customers and agents. To get started with this change Open the form builder in Jira Service Management. Add or edit a question that uses a regex pattern for validation. Enter your regex pattern in the Regex pattern field. If the pa

DateStatusWeek
30 Mar 2026🆕 Rolling Out — New This Week
6 Apr 2026⏳ Rolling Out
13 Apr 2026✅ Rollout Complete
20 Apr 2026⏳ Rolling Out
27 Apr 2026✅ Rollout Complete
4 May 2026⏳ Rolling Out