Unsubscribe option in customer invitation emails
⏳ Rolling Out
Product: Jira Service Management
| Announced | 9 Mar 2026 |
| Rollout started | 9 Mar 2026 |
| Rollout ended | — |
| Source | Atlassian blog ↗ |
Description
Section titled “Description”Customer invitation emails in Jira Service Management now include an unsubscribe link, so customers can easily opt out of future invites. When a customer unsubscribes, they no longer receive invitation emails, and new invitations are logged in the project’s Customer notification logs.
Status history
Section titled “Status history”| Date | Status | Week |
|---|---|---|
| 9 Mar 2026 | ⏳ Rolling Out | ↗ |