✅ Rollout Complete
Product: Jira Service Management
| |
|---|
| Announced | 17 Nov 2025 |
| Rollout started | 10 Nov 2025 |
| Rollout ended | 17 Nov 2025 |
| Source | Atlassian blog ↗ |
The ‘External Assets Platform’ is shutting down as part of our ongoing efforts to deliver the most streamlined and integrated service management solution. Learn more about the shutdown of the ‘External Assets Platform’. If you’re a customer currently using the ‘External Assets Platform’ to add context to your Jira issues, we recommend you consider adopting Assets in Jira Service Management, available to Premium and Enterprise customers. Assets allows you to use the Assets objects custom field to
| Date | Status | Week |
|---|
| 17 Nov 2025 | ✅ Released | ↗ |
| 10 Nov 2025 | ⏳ Rolling Out | ↗ |
| 19 Jan 2026 | ✅ Rollout Complete | ↗ |