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The 'External Assets Platform' Custom Field is shutting down

✅ Rollout Complete

Product: Jira Service Management

Announced17 Nov 2025
Rollout started10 Nov 2025
Rollout ended17 Nov 2025
SourceAtlassian blog ↗

The ‘External Assets Platform’ is shutting down as part of our ongoing efforts to deliver the most streamlined and integrated service management solution. Learn more about the shutdown of the ‘External Assets Platform’. If you’re a customer currently using the ‘External Assets Platform’ to add context to your Jira issues, we recommend you consider adopting Assets in Jira Service Management, available to Premium and Enterprise customers. Assets allows you to use the Assets objects custom field to

DateStatusWeek
17 Nov 2025✅ Released
10 Nov 2025⏳ Rolling Out
19 Jan 2026✅ Rollout Complete