⏳ Rolling Out
Product: Jira Service Management
| |
|---|
| Announced | 13 Apr 2026 |
| Rollout started | 13 Apr 2026 |
| Rollout ended | 20 Apr 2026 |
| Source | Atlassian blog ↗ |
Jira Service Management now includes an Import into JSM (CSV) option directly within the Service management and Jira Service Management template gallery. This update allows teams to quickly set up a realistic project by importing historical tickets, users, and configurations from other service management tools. To get started with this change: Go to the Service management or Jira Service Management category in the template gallery.
Select Import into JSM (CSV).
Follow the prompts in the import
| Date | Status | Week |
|---|
| 13 Apr 2026 | 🆕 Rolling Out — New This Week | ↗ |
| 20 Apr 2026 | ⏳ Rolling Out | ↗ |
| 27 Apr 2026 | ✅ Rollout Complete | ↗ |
| 4 May 2026 | ⏳ Rolling Out | ↗ |
