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Rovo responses now include information from the web

⏳ Rolling Out

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended20 Apr 2026
SourceAtlassian blog ↗

Get responses that use general knowledge and information from the web by turning on the Web search toggle when you’re chatting with Rovo. When enabled, this feature allows Rovo to use the internet as a source for your responses, giving you richer, more up-to-date information alongside your internal knowledge. In a new chat with Rovo:

DateStatusWeek
9 Mar 2026⏳ Rolling Out
16 Mar 2026✅ Rollout Complete
23 Mar 2026⏳ Rolling Out
30 Mar 2026✅ Rollout Complete
6 Apr 2026⏳ Rolling Out
13 Apr 2026✅ Rollout Complete
20 Apr 2026⏳ Rolling Out
27 Apr 2026✅ Rollout Complete
4 May 2026⏳ Rolling Out