✅ Released
Product: Jira Service Management
| |
|---|
| Announced | 16 Mar 2026 |
| Rollout started | 16 Mar 2026 |
| Rollout ended | 20 Apr 2026 |
| Source | Atlassian blog ↗ |
Jira Service Management has updated how request sharing settings are enforced when searching for users to mention or add as participants. This change ensures that privacy and sharing configurations are strictly followed across all parts of the app, including when using search and participant APIs. To get started with this change: Go to a request in Jira Service Management.
Select the Share button or use the ”@” symbol to mention a user in a comment.
Notice that the list of available users now
| Date | Status | Week |
|---|
| 16 Mar 2026 | 🆕 Rolling Out — New This Week | ↗ |
| 23 Mar 2026 | ⏳ Rolling Out | ↗ |
| 30 Mar 2026 | ✅ Rollout Complete | ↗ |
| 6 Apr 2026 | ⏳ Rolling Out | ↗ |
| 13 Apr 2026 | ✅ Rollout Complete | ↗ |
| 20 Apr 2026 | ⏳ Rolling Out | ↗ |
| 27 Apr 2026 | ✅ Rollout Complete | ↗ |
| 4 May 2026 | ✅ Released | ↗ |
