⏳ Rolling Out
Product: Jira Service Management
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| Announced | 9 Mar 2026 |
| Rollout started | 9 Mar 2026 |
| Rollout ended | — |
| Source | Atlassian blog ↗ |
You can now use playbooks to create clear, step-by-step instructions and automated rules for resolving issues. Similar to Standard Operating Procedures (SOPs), playbooks help standardize and optimize your issue resolution processes. Read more about playbooks. To view a list of playbooks, go to Project settings > Playbooks. Click a playbook to open it, or create a new playbook using the Create playbook button.
| Date | Status | Week |
|---|
| 9 Mar 2026 | ⏳ Rolling Out | ↗ |
