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Playbooks: Get suggestions from Rovo

⏳ Rolling Out

Product: Jira Service Management

Announced30 Mar 2026
Rollout started30 Mar 2026
Rollout ended20 Apr 2026
SourceAtlassian blog ↗

Get playbook suggestions for your Jira Service Management work items with the new Suggest playbook option. Rovo analyzes the work item and suggests relevant playbooks curated by your space admin, or prompts you to contact an admin if none are available. To get started with this change: Open a work item in Jira Service Management. Go to the Playbooks section. Select Suggest playbook to start a chat with the Rovo Ops agent and view any suggested playbooks.

DateStatusWeek
30 Mar 2026🆕 Rolling Out — New This Week
6 Apr 2026⏳ Rolling Out
13 Apr 2026✅ Rollout Complete
20 Apr 2026⏳ Rolling Out
27 Apr 2026✅ Rollout Complete
4 May 2026⏳ Rolling Out