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New post-incident review automation feature (Premium and Enterprise only)

✅ Rollout Complete

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended27 Apr 2026
SourceAtlassian blog ↗

You can now use the new post-incident review automation feature in Jira Service Management plans (Premium and Enterprise). This helps your team capture learnings and follow-up actions as part of incident resolution. To use the new post-incident review in automation: Select Space settings, then Automation. Create or edit an automation rule. Add the post-incident review automation to your rule. Edit the title and description using smart values or fields from the incident. Publish your rule.

DateStatusWeek
9 Mar 2026⏳ Rolling Out
24 Nov 2025🆕 Rolling Out — New This Week
16 Mar 2026⏳ Rolling Out
23 Mar 2026✅ Rollout Complete
30 Mar 2026⏳ Rolling Out
6 Apr 2026✅ Rollout Complete
13 Apr 2026⏳ Rolling Out
20 Apr 2026✅ Rollout Complete
27 Apr 2026⏳ Rolling Out
4 May 2026✅ Rollout Complete