✅ Rollout Complete
Product: Jira Service Management
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| Announced | 9 Mar 2026 |
| Rollout started | 9 Mar 2026 |
| Rollout ended | 27 Apr 2026 |
| Source | Atlassian blog ↗ |
New Jira Service Management customers will now see a prominent onboarding prompt and a navigation shortcut to Automation. This update helps new customers discover and set up automations more easily, so they can experience the value of automations early in their journey. To get started: Sign in to your Jira Service Management site as a new customer.
Look for the shortcut to Automation on your Getting Started page.
Select the prompt or shortcut to start setting up your first automation rule.
| Date | Status | Week |
|---|
| 9 Mar 2026 | ⏳ Rolling Out | ↗ |
| 2 Feb 2026 | 🆕 Rolling Out — New This Week | ↗ |
| 16 Mar 2026 | ⏳ Rolling Out | ↗ |
| 23 Mar 2026 | ✅ Rollout Complete | ↗ |
| 30 Mar 2026 | ⏳ Rolling Out | ↗ |
| 6 Apr 2026 | ✅ Rollout Complete | ↗ |
| 13 Apr 2026 | ⏳ Rolling Out | ↗ |
| 20 Apr 2026 | ✅ Rollout Complete | ↗ |
| 27 Apr 2026 | ⏳ Rolling Out | ↗ |
| 4 May 2026 | ✅ Rollout Complete | ↗ |
