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New onboarding experience and shortcut for Automation in Jira Service Management

🆕 Rolling Out — New This Week

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended
SourceAtlassian blog ↗

New Jira Service Management customers will now see a prominent onboarding prompt and a navigation shortcut to Automation. This update helps new customers discover and set up automations more easily, so they can experience the value of automations early in their journey. To get started: Sign in to your Jira Service Management site as a new customer. Look for the shortcut to Automation on your Getting Started page. Select the prompt or shortcut to start setting up your first automation rule.

DateStatusWeek
9 Mar 2026⏳ Rolling Out
2 Feb 2026🆕 Rolling Out — New This Week