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New controls for failed email request notifications

🔜 Coming Soon

Product: Jira Service Management

Announced9 Mar 2026
Rollout started
Rollout ended
SourceAtlassian blog ↗

We’ve introduced new settings to give you more control over notifications for failed email requests. By default, notifications are sent to all listed admins of a project. With the new controls, you can select to send notifications to a specific email address or even turn them off entirely. In addition, we’ve introduced a new setting that lets you decide whether customers are informed when their requests fail due to access restrictions or self-signup being disabled.

DateStatusWeek
9 Mar 2026🔜 Coming Soon