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New automation to set Slack channel topics during an incident

🆕 Rolling Out — New This Week

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended
SourceAtlassian blog ↗

We’re adding a new automation action that lets you set the topic of the Slack channel linked to an incident, helping your team keep incident channels up to date with relevant information. This automation is available for Premium and Enterprise plans. To use the new automation:

DateStatusWeek
9 Mar 2026⏳ Rolling Out
15 Dec 2025🆕 Rolling Out — New This Week