✅ Rollout Complete
Product: Jira Service Management
| |
|---|
| Announced | 6 Apr 2026 |
| Rollout started | 6 Apr 2026 |
| Rollout ended | 27 Apr 2026 |
| Source | Atlassian blog ↗ |
We’ve fixed an issue in Jira Service Management where help seekers would encounter a double scroll bar when viewing knowledge base articles from Confluence. This improvement ensures a smoother reading experience on the portal by removing the extra scroll bar, making it easier for your customers to find the information they need. To get started with this change There are no admin setup steps required for this fix. To see the improvement:
| Date | Status | Week |
|---|
| 6 Apr 2026 | 🆕 Rolling Out — New This Week | ↗ |
| 13 Apr 2026 | ⏳ Rolling Out | ↗ |
| 20 Apr 2026 | ✅ Rollout Complete | ↗ |
| 27 Apr 2026 | ⏳ Rolling Out | ↗ |
| 4 May 2026 | ✅ Rollout Complete | ↗ |
