⏳ Rolling Out
Product: Jira Service Management
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| Announced | 16 Mar 2026 |
| Rollout started | 16 Mar 2026 |
| Rollout ended | 20 Apr 2026 |
| Source | Atlassian blog ↗ |
Admins can now recalculate service-level agreements (SLAs) for a single issue directly from the issue view in Jira Service Management. This update provides a quick way to repair SLAs that may have started at the incorrect time or displayed inaccurate values without needing to use a REST API or change global configurations. This feature is currently available for company-managed projects. To get started with this change: Open an issue in a company-managed project.
Locate the SLA panel in the iss
| Date | Status | Week |
|---|
| 16 Mar 2026 | 🆕 Rolling Out — New This Week | ↗ |
| 23 Mar 2026 | ⏳ Rolling Out | ↗ |
| 30 Mar 2026 | ✅ Rollout Complete | ↗ |
| 6 Apr 2026 | ⏳ Rolling Out | ↗ |
| 13 Apr 2026 | ✅ Rollout Complete | ↗ |
| 20 Apr 2026 | ⏳ Rolling Out | ↗ |
| 27 Apr 2026 | ✅ Rollout Complete | ↗ |
| 4 May 2026 | ⏳ Rolling Out | ↗ |