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Incident channel management: Auto-archive and responder team controls (Premium & Enterprise)

🆕 Rolling Out — New This Week

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended
SourceAtlassian blog ↗

Space administrators can now automatically archive inactive incident Slack channels and control whether responder team members are added to incident Slack channels or Microsoft Teams chat in Jira Service Management. These features help keep your workspace organized and reduce unnecessary notifications for your team. (Premium & Enterprise only) To get started with this change: In your Premium or Enterprise service space, go to Space settings, then Incident management. Under Communication prefere

DateStatusWeek
9 Mar 2026⏳ Rolling Out
15 Dec 2025🆕 Rolling Out — New This Week