✅ Rollout Complete
Product: Jira Service Management
| |
|---|
| Announced | 9 Feb 2026 |
| Rollout started | 2 Feb 2026 |
| Rollout ended | 9 Feb 2026 |
| Source | Atlassian blog ↗ |
This update fixes how automation rules are scheduled when a service level agreement (SLA) breach occurs in Jira Service Management. Now, any time the SLA is paused after a breach, this paused time will also be included in the automation schedule, making the timing of automation more accurate and predictable.
| Date | Status | Week |
|---|
| 9 Feb 2026 | ✅ Released | ↗ |
| 2 Feb 2026 | ⏳ Rolling Out | ↗ |
| 16 Mar 2026 | ✅ Rollout Complete | ↗ |
