✅ Rollout Complete
Product: Jira Service Management
| |
|---|
| Announced | 20 Apr 2026 |
| Rollout started | 20 Apr 2026 |
| Rollout ended | 27 Apr 2026 |
| Source | Atlassian blog ↗ |
Save time and communicate more clearly by using artificial intelligence to improve your incident comments in Jira Service Management. This feature helps you refine your language and ensure your updates are professional and easy to understand for all responders. To get started with this change Open an incident in your service project.
Go to the comment section in the work item view.
Select Improve writing to see AI-generated suggestions for your text.
| Date | Status | Week |
|---|
| 20 Apr 2026 | 🆕 Rolling Out — New This Week | ↗ |
| 27 Apr 2026 | ⏳ Rolling Out | ↗ |
| 4 May 2026 | ✅ Rollout Complete | ↗ |
