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Get notified when email requests fail

⏳ Rolling Out

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended20 Apr 2026
SourceAtlassian blog ↗

Project admins now receive notifications right in their inbox whenever emailed requests are not processed successfully. This proactive means of communication ensures that admins are informed timely of failed email requests or connection issues with email accounts connected to their project. By default, notifications are sent to all listed admins of a project. There is also an option to send these notifications to a specific email address instead of all admins. In cases where self-signup is disab

DateStatusWeek
9 Mar 2026⏳ Rolling Out
16 Mar 2026✅ Rollout Complete
23 Mar 2026⏳ Rolling Out
30 Mar 2026✅ Rollout Complete
6 Apr 2026⏳ Rolling Out
13 Apr 2026✅ Rollout Complete
20 Apr 2026⏳ Rolling Out
27 Apr 2026✅ Rollout Complete
4 May 2026⏳ Rolling Out