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Get more work done in less time with suggestions in Jira Service Management

⏳ Rolling Out

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended20 Apr 2026
SourceAtlassian blog ↗

We’re introducing suggestions on the issue view to help your teams gather context and start working on issues quickly based on a list of actions. Powered by Atlassian Intelligence, this feature is currently available for service requests and incidents only. To turn on suggestions for a project: From your service project, select Project settings, then Features. Turn on Suggestions.

DateStatusWeek
9 Mar 2026⏳ Rolling Out
16 Mar 2026✅ Rollout Complete
23 Mar 2026⏳ Rolling Out
30 Mar 2026✅ Rollout Complete
6 Apr 2026⏳ Rolling Out
13 Apr 2026✅ Rollout Complete
20 Apr 2026⏳ Rolling Out
27 Apr 2026✅ Rollout Complete
4 May 2026⏳ Rolling Out