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Filter requests by title, status, or owner

✅ Released

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended30 Mar 2026
SourceAtlassian blog ↗

You can now filter requests on the My requests page in Jira Service Management by request title, request status, or owner. This makes it easier to find and manage your requests in the customer portal. To get started with this change: Go to the customer portal in Jira Service Management. Open the My requests page. Use the filter options to narrow requests by title, status, or owner.

DateStatusWeek
9 Mar 2026⏳ Rolling Out
16 Feb 2026🆕 Rolling Out — New This Week
16 Mar 2026⏳ Rolling Out
23 Mar 2026✅ Rollout Complete
30 Mar 2026⏳ Rolling Out
6 Apr 2026✅ Rollout Complete
13 Apr 2026✅ Released