🆕 Rolling Out — New This Week
Product: Jira Service Management
| |
|---|
| Announced | 9 Mar 2026 |
| Rollout started | 9 Mar 2026 |
| Rollout ended | — |
| Source | Atlassian blog ↗ |
Jira Service Management now allows a single email sent to multiple project email addresses to be processed by each relevant mail handler. This means a separate request is created in each service project, helping teams capture and track requests across multiple projects for improved collaboration and visibility. Send an email to multiple Jira Service Management project email addresses by including several service project addresses in the “To” field.
Check each relevant service project to confirm
| Date | Status | Week |
|---|
| 9 Mar 2026 | ⏳ Rolling Out | ↗ |
| 8 Dec 2025 | 🆕 Rolling Out — New This Week | ↗ |
