✅ Rollout Complete
Product: Jira Service Management
| |
|---|
| Announced | 23 Mar 2026 |
| Rollout started | 23 Mar 2026 |
| Rollout ended | 27 Apr 2026 |
| Source | Atlassian blog ↗ |
Jira Service Management project admins can now view both outbound customer notifications and inbound email logs from a single Email logs page. This unified experience eliminates the need to switch between the notification settings and the email channel configuration to diagnose delivery issues, saving you time when troubleshooting communication with your help seekers. Go to your service project and select Project settings, then Email logs.
Select the Customer notifications tab to view outbound
| Date | Status | Week |
|---|
| 23 Mar 2026 | 🆕 Rolling Out — New This Week | ↗ |
| 30 Mar 2026 | ⏳ Rolling Out | ↗ |
| 6 Apr 2026 | ✅ Rollout Complete | ↗ |
| 13 Apr 2026 | ⏳ Rolling Out | ↗ |
| 20 Apr 2026 | ✅ Rollout Complete | ↗ |
| 27 Apr 2026 | ⏳ Rolling Out | ↗ |
| 4 May 2026 | ✅ Rollout Complete | ↗ |
