✅ Rollout Complete
Product: Jira Service Management
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|---|
| Announced | 9 Mar 2026 |
| Rollout started | 9 Mar 2026 |
| Rollout ended | 27 Apr 2026 |
| Source | Atlassian blog ↗ |
Administrators can now edit their support site layout directly within Jira Service Management, instead of switching to Atlassian Studio. This keeps layout changes in the same place where you can manage requests and queues, making it easier to update the support experience. Discover more about configuring spaces. To get started with this change: Go to your service management space.
Navigate to customer experiences, and select the customer experience you wish to edit.
Select Channels → Support w
| Date | Status | Week |
|---|
| 9 Mar 2026 | ⏳ Rolling Out | ↗ |
| 26 Jan 2026 | 🆕 Rolling Out — New This Week | ↗ |
| 16 Mar 2026 | ⏳ Rolling Out | ↗ |
| 23 Mar 2026 | ✅ Rollout Complete | ↗ |
| 30 Mar 2026 | ⏳ Rolling Out | ↗ |
| 6 Apr 2026 | ✅ Rollout Complete | ↗ |
| 13 Apr 2026 | ⏳ Rolling Out | ↗ |
| 20 Apr 2026 | ✅ Rollout Complete | ↗ |
| 27 Apr 2026 | ⏳ Rolling Out | ↗ |
| 4 May 2026 | ✅ Rollout Complete | ↗ |
