✅ Rollout Complete
Product: Jira Service Management
| |
|---|
| Announced | 1 Dec 2025 |
| Rollout started | 1 Dec 2025 |
| Rollout ended | 1 Dec 2025 |
| Source | Atlassian blog ↗ |
You can now create and manage internal knowledge directly in your space, giving your agents the ability to access content specific to your team’s need. To create and manage internal knowledge for your agents: In your space settings, select Knowledge base.
Select the Internal tab then Add knowledge to add new internal knowledge for your team.
| Date | Status | Week |
|---|
| 1 Dec 2025 | 🆕 Rolling Out — New This Week | ↗ |
| 19 Jan 2026 | ✅ Rollout Complete | ↗ |
