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Back up and restore Jira Service Management Assets

⏳ Rolling Out

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended20 Apr 2026
SourceAtlassian blog ↗

Assets in Jira Service Management is now included in the backup and restore of your Atlassian Cloud services. Make sure you have the required permissions to use backup and restore features in your JSM site. Go to the backup and restore section in your Atlassian Cloud admin settings. Follow the steps to create a backup or restore your JSM Assets data.

DateStatusWeek
9 Mar 2026⏳ Rolling Out
16 Mar 2026✅ Rollout Complete
23 Mar 2026⏳ Rolling Out
30 Mar 2026✅ Rollout Complete
6 Apr 2026⏳ Rolling Out
13 Apr 2026✅ Rollout Complete
20 Apr 2026⏳ Rolling Out
27 Apr 2026✅ Rollout Complete
4 May 2026⏳ Rolling Out