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As part of the shutdown of the "External Assets Platform", the ability to create, add, or modify "External Assets Platform" custom fields has now been removed

⏳ Rolling Out

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended20 Apr 2026
SourceAtlassian blog ↗

As part of our ongoing efforts to deliver the most streamlined and integrated service management solution, the ‘External Asset Platform’ will be shut down. Learn more about the shutdown of the ‘External Assets Platform’. This change will take place in two stages: currently, we are removing the ability to create new “External Assets Platform” custom fields, add these fields to projects, or modify the contents of existing “External Assets Platform” custom fields.

DateStatusWeek
9 Mar 2026⏳ Rolling Out
16 Mar 2026✅ Rollout Complete
23 Mar 2026⏳ Rolling Out
30 Mar 2026✅ Rollout Complete
6 Apr 2026⏳ Rolling Out
13 Apr 2026✅ Rollout Complete
20 Apr 2026⏳ Rolling Out
27 Apr 2026✅ Rollout Complete
4 May 2026⏳ Rolling Out