As part of the shutdown of the "External Assets Platform", the ability to create, add, or modify "External Assets Platform" custom fields has now been removed

⏳ Rolling Out

Product: Jira Service Management

Announced	9 Mar 2026
Rollout started	9 Mar 2026
Rollout ended	—
Source	Atlassian blog ↗

Description

As part of our ongoing efforts to deliver the most streamlined and integrated service management solution, the ‘External Asset Platform’ will be shut down. Learn more about the shutdown of the ‘External Assets Platform’. This change will take place in two stages: currently, we are removing the ability to create new “External Assets Platform” custom fields, add these fields to projects, or modify the contents of existing “External Assets Platform” custom fields.

Status history

Date	Status	Week
9 Mar 2026	⏳ Rolling Out	↗