⏳ Rolling Out
Product: Jira Service Management
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| Announced | 16 Mar 2026 |
| Rollout started | 16 Mar 2026 |
| Rollout ended | 20 Apr 2026 |
| Source | Atlassian blog ↗ |
Jira Service Management now features an AI-powered risk assessment for change requests. This improvement analyzes change descriptions, history, linked incidents, and other technical signals to provide an overall risk level, narrative explanation, and mitigation steps. This helps change approvers make faster, more consistent decisions by replacing manual evaluation with automated, explainable insights. To get started with this change: Open a change request issue in your service project.
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| Date | Status | Week |
|---|
| 16 Mar 2026 | 🆕 Rolling Out — New This Week | ↗ |
| 23 Mar 2026 | ⏳ Rolling Out | ↗ |
| 30 Mar 2026 | ✅ Rollout Complete | ↗ |
| 6 Apr 2026 | ⏳ Rolling Out | ↗ |
| 13 Apr 2026 | ✅ Rollout Complete | ↗ |
| 20 Apr 2026 | ⏳ Rolling Out | ↗ |
| 27 Apr 2026 | ✅ Rollout Complete | ↗ |
| 4 May 2026 | ⏳ Rolling Out | ↗ |
