⏳ Rolling Out
Product: Jira Service Management
| |
|---|
| Announced | 23 Feb 2026 |
| Rollout started | 16 Feb 2026 |
| Rollout ended | — |
| Source | Atlassian blog ↗ |
You can now quickly identify the topics that require knowledge base articles in your project with suggested topics powered by Atlassian Intelligence. This feature gives your team a headstart on knowledge articles you should be creating to deflect requests and increase self service among your customers. To generate a list of topics, we analyze the details of recent requests in your project and check for related articles. The list of suggestions will be refreshed every 7 days, ensuring that your t
| Date | Status | Week |
|---|
| 23 Feb 2026 | ✅ Released | ↗ |
| 16 Feb 2026 | ⏳ Rolling Out | ↗ |
