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Add inline images to the 'Description' field on request forms

⏳ Rolling Out

Product: Jira Service Management

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended20 Apr 2026
SourceAtlassian blog ↗

To maintain a clear distinction between embedded content and additional supporting files and to avoid duplication in the activity feed, inline attachments will appear in the Description field, and file uploads will appear in the Activity section of the request, under the first comment. This feature respects the attachment settings the admin has defined, which can be modified in the admin configuration panel for each request type. In the request form:

DateStatusWeek
9 Mar 2026⏳ Rolling Out
16 Mar 2026✅ Rollout Complete
23 Mar 2026⏳ Rolling Out
30 Mar 2026✅ Rollout Complete
6 Apr 2026⏳ Rolling Out
13 Apr 2026✅ Rollout Complete
20 Apr 2026⏳ Rolling Out
27 Apr 2026✅ Rollout Complete
4 May 2026⏳ Rolling Out