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A smarter way to control journey execution with parent conditions

⏳ Rolling Out

Product: Jira Service Management

Announced19 Jan 2026
Rollout started12 Jan 2026
Rollout ended
SourceAtlassian blog ↗

You can now add smart value conditions to journey parents, making it possible to run a journey only when a specific condition is met. This gives you more control over when your journeys are triggered. To add a smart value condition to a Journey parent: Go to your journey type. On your journey trigger, select the More actions (•••) menu. Select Add condition. Customize your condition according to your needs.

DateStatusWeek
19 Jan 2026✅ Released
12 Jan 2026⏳ Rolling Out