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A faster way to get started with playbooks using ready-made templates

✅ Rollout Complete

Product: Jira Service Management

Announced8 Dec 2025
Rollout started1 Dec 2025
Rollout ended8 Dec 2025
SourceAtlassian blog ↗

You can now jumpstart your playbooks experience with a library of out-of-the-box templates. These templates are designed to help teams quickly discover use-cases, import playbooks, and customize processes covering common scenarios across IT Operations, IT Services, Human Resources, and more – no need to start from scratch. To use the new playbook templates: Go to Project settings. Select Playbooks. Select Templates. Choose a template to preview its details and steps. Select Use template to im

DateStatusWeek
8 Dec 2025✅ Released
1 Dec 2025⏳ Rolling Out
19 Jan 2026✅ Rollout Complete