New and updated virtual agent Channel management
⏳ Rolling Out
Product: Jira platform
| Announced | 9 Mar 2026 |
| Rollout started | 9 Mar 2026 |
| Rollout ended | — |
| Source | Atlassian blog ↗ |
Description
Section titled “Description”This update simplifies channel management and enhances the visibility and usage of the virtual agent across your Jira Service Management projects. Streamlined configuration: For a more efficient admin experience, manage all channel configurations from a single Jira Service Management channel home. Centralized channel visibility: View all connected channels with the virtual agent in one place.
Status history
Section titled “Status history”| Date | Status | Week |
|---|---|---|
| 9 Mar 2026 | ⏳ Rolling Out | ↗ |