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Chat sidebar opens automatically after failed search in Confluence

🆕 Rolling Out — New This Week

Product: Confluence

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended
SourceAtlassian blog ↗

When Confluence users with advanced search enabled dwell on the search results page for 15 or 20 seconds without finding what they need, the chat sidebar now opens automatically with query-specific conversation starters. This helps users get timely assistance and continue their search journey more effectively. To get started with this change: Begin a search in Confluence. If you remain on the results page for 15 or 20 seconds, the chat sidebar will open automatically with relevant conversation

DateStatusWeek
9 Mar 2026🆕 Rolling Out — New This Week