Find out which external users have customer role access to Jira Service Management
⏳ Rolling Out
Product: Atlassian Administration
| Announced | 9 Mar 2026 |
| Rollout started | 9 Mar 2026 |
| Rollout ended | — |
| Source | Atlassian blog ↗ |
Description
Section titled “Description”You can now track external users that have customer role access to Jira Service Management. To see this information, you can export a CSV file in Atlassian Administration. To export the CSV file of external users:
Status history
Section titled “Status history”| Date | Status | Week |
|---|---|---|
| 9 Mar 2026 | ⏳ Rolling Out | ↗ |