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Customer Provisioning for Jira Service Management – open beta now available

✅ Rollout Complete

Product: Atlassian Administration

Announced9 Mar 2026
Rollout started9 Mar 2026
Rollout ended27 Apr 2026
SourceAtlassian blog ↗

We’re excited to announce that customer provisioning for Jira Service Management is now available as an open beta feature. This powerful new capability allows you to seamlessly sync and manage portal-only customers and customer organizations directly from your external identity provider (IdP) using SCIM 2.0. You can automate customer account creation, updates, and deactivation, streamlining customer management and improving security across Jira Service Management spaces. Support for leading iden

DateStatusWeek
9 Mar 2026⏳ Rolling Out
3 Nov 2025🔜 Coming Soon
16 Mar 2026⏳ Rolling Out
23 Mar 2026✅ Rollout Complete
30 Mar 2026⏳ Rolling Out
6 Apr 2026✅ Rollout Complete
13 Apr 2026⏳ Rolling Out
20 Apr 2026✅ Rollout Complete
27 Apr 2026⏳ Rolling Out
4 May 2026✅ Rollout Complete